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Getting Started
CORE CONCEPTS
Overview
Users
Events
Channels
Segments
Engagements
Journeys
Reports & Insights
CHANNELS
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SEGMENTATION
Overview
Custom Segments
Upload Segments
ENGAGEMENTS
Overview
Email Creation
Push Notification Creation
Browser Push Creation
Onsite Notification Creation
In-app Notification Creation
JOURNEYS
Overview
Manage Journeys
FEEDBUS
Overview
Schema
Feed Management
FAQ
Web SDK
Push Notification Delivery
Privacy & Security
Glossary
CUSTOMER CONNECT
A High-Level Overview
Customer Connect Dashboard
Features
FAQs
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WhatsApp is a channel which allows you to engage with your users instantly in a more private and secured way. It allows one-to-one engagement enabling you to communicate with your users individually and also cater to their queries and requests in a more quicker, trustworthy and personalised way.

Updated 03 Mar 2023
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