Customer Connect enables a seamless chat experience between the customer and the agent. 

The Customer initiates a conversation on WhatsApp with a business account representing the brand, and an agent receives the notification and responds to the customer. The customer and the agent are now in a 1-1 conversation on WhatsApp, thanks to Customer Connect!

A High-Level Overview

Customer Connect Dashboard

Vizury

User Documentation 

Getting Started

Overview

Users

Events

Channels

Segments

Engagements

Journeys

Reports & Insights

Core Concepts

Browser Push

Onsite Notifications

In-app Notifications

Push Notifications

MOBILE 

Template Manager

EMAIL

Get Started

WhatsApp

Facebook

Webhooks

Remarketing Channels

Custom Segments

Upload Segments

Segmentation

Email Creation

Push Notification Creation

Browser Push Creation

Onsite Notification Creation

In-app Notification Creation

Manage Journeys

Journeys 

Schema

DB Connections

CSV Uploads

API INTEGRATION

Shopify Integration

Feed Management

Integrations

Web SDK

Push Notification Delivery

Privacy & Security

FAQs

Glossary

Features

CUSTOMER CONNECT