Overview
Journeys at Vizury are under the User Journey tab. The two sections of journeys are Overview and Reports.
Overview Section:
Overview section shows the overall journeys created as shown:
All the journeys created are shown with the details listed below:
Journey name: Shows the name of the journey created.
Published On: Shows the date on which the journey was created.
Platform: Shows the platform(Web/App) for which the journey is created.
Status: Shows if the journey created is active or inactive.
Action: Shows the preview of the journey created.
Report Section:
Reports section shows the performance of the journeys created as shown:
The journey report is shown with the details listed below:
Journey Name: Shows the name of the journey created.
The performance of the journeys are tracked via certain metrices such as:
Notifications Sent: Shows the number of notifications sent to the user.
Clicks: Shows the number of clicks for the campaign.
CTR: Shows the click through ratio.
Conversions: Shows the number of conversions.
CVR: Shows the conversion ratio.
Trend: Shows the trend of performance metrices.
Reports of the journeys created are listed under 4 different sections namely All, Live, Top engagements and Inactive.
All: Lists all the journeys created.
Live: Lists all the journeys which are live and active.
Top engagements: Lists all the journeys with top engagement performances.
Inactive: Lists all the journeys which are inactive.
Viewing a report:
The select journey gives an option for you to select a particular journey:
The Select Period option allows you to select the period for which the performance is to be tracked.
Once the required options are selected, the report is shown.