Overview

Journeys at Vizury are under the User Journey tab. The two sections of journeys are Overview and Reports.

Overview Section:

Overview section shows the overall journeys created as shown:

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All the journeys created are shown with the details listed below:

Journey name: Shows the name of the journey created.

Published On: Shows the date on which the journey was created.

Platform: Shows the platform(Web/App) for which the journey is created.

Status: Shows if the journey created is active or inactive.

Action: Shows the preview of the journey created.



Report Section:

Reports section shows the performance of the journeys created as shown:

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The journey report is shown with the details listed below:

Journey Name: Shows the name of the journey created.

The performance of the journeys are tracked via certain metrices such as:

Notifications Sent: Shows the number of notifications sent to the user.

Clicks: Shows the number of clicks for the campaign.

CTR: Shows the click through ratio.

Conversions: Shows the number of conversions.

CVR: Shows the conversion ratio.

Trend: Shows the trend of performance metrices.



Reports of the journeys created are listed under 4 different sections namely All, Live, Top engagements and Inactive.

All: Lists all the journeys created.

Live: Lists all the journeys which are live and active.

Top engagements: Lists all the journeys with top engagement performances.

Inactive: Lists all the journeys which are inactive.



Viewing a report:

The select journey gives an option for you to select a particular journey:

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The Select Period option allows you to select the period for which the performance is to be tracked.



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Once the required options are selected, the report is shown.