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CUSTOMER CONNECT
A High-Level Overview
Customer Connect Dashboard
Features
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1min

Customer Connect Dashboard

Brands that have an existing WhatsApp business account are ready to be onboarded Customer Connect. The agent dashboard can be accessed at https://service.vizury.com. Only authorized agents will be allowed to log in to the dashboard, as configured by the admin.



Every logged in agent/admin will have access to a full-fledged dashboard which includes an Agent Panel, a Contacts tab, Analytics & Reporting, and User Management. 

Once the agent logs in and sets himself/herself available, he/she can start accepting chats from customers immediately.

Updated 03 Mar 2023
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