Brands that have an existing WhatsApp business account are ready to be onboarded Customer Connect. The agent dashboard can be accessed at 

. Only authorized agents will be allowed to log in to the dashboard, as configured by the admin.

Every logged in agent/admin will have access to a full-fledged dashboard which includes an Agent Panel, a Contacts tab, Analytics & Reporting, and User Management. 

Once the agent logs in and sets himself/herself available, he/she can start accepting chats from customers immediately.

A High-Level Overview

Customer Connect Dashboard

Features

Vizury

User Documentation 

Getting Started

Overview

Users

Events

Channels

Segments

Engagements

Journeys

Reports & Insights

Core Concepts

Browser Push

Onsite Notifications

In-app Notifications

Push Notifications

MOBILE 

Template Manager

EMAIL

Get Started

WhatsApp

Facebook

Webhooks

Remarketing Channels

Custom Segments

Upload Segments

Segmentation

Email Creation

Push Notification Creation

Browser Push Creation

Onsite Notification Creation

In-app Notification Creation

Manage Journeys

Journeys 

Schema

DB Connections

CSV Uploads

API INTEGRATION

Shopify Integration

Feed Management

Integrations

Web SDK

Push Notification Delivery

Privacy & Security

FAQs

Glossary

CUSTOMER CONNECT