CHANNELS
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MOBILE
In-app Notifications

Overview

5min

In-App Notifications at Vizury Engage 360 is under the Channels tab as In App Notifications. The three sections of In-App Notifications are Overview, Reports and User Info.

Overview Section:

Overview section shows the overall engagements created as the In-App Notifications as shown:

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All the In-App engagements created are shown with the details listed below:

Engagement name: Shows the name of the engagement created.

Segment: Shows the segment for which the engagement was created.

Created On: Shows the date on which the engagement was created.

Preview: Shows the preview of the engagement created.

Status: Shows if the engagement created is active or inactive.

Clone: This gives an option to clone your engagement. ???????????

You can search the engagements created by typing the name of the engagement in the option Search Engagement as shown.

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Report Section:



Reports section shows the performance of the engagements created as the In-App Notifications is as shown:

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The In-App engagement report is shown with the details listed below:

Engagement Name: Shows the name of the engagement created.

The performance of the engagements are tracked via certain metrices such as:

Notifications Sent: Shows the number of notifications sent to the user.

Clicks: Shows the number of clicks for the engagement.

CTR: Shows the click through ratio.

Conversions: Shows the number of conversions.

CVR: Shows the conversion ratio.

Trend: Shows the trend of performance metrices.



Reports of the engagements created are listed under 4 different sections namely All, Live, Top engagements and Inactive.

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All: Lists all the engagements created.

Live: Lists all the engagements which are live and active.

Top engagements: Lists all the engagements with top engagement performances.

Inactive: Lists all the engagements which are inactive.



Viewing a report:

The Select Engagement option allows you to select a particular engagement and the Select Segments option allows you to select a particular segment for which the In-App engagement is designed for.

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The Select Period option allows you to select the period for which the performance is to be tracked.



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Once the required options are selected, the report is shown.

User Info Section:

User Info Section shows the number of Active Mobile App Users and the number of Uninstalled Users as shown.

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It also includes subscribe trends which shows the comparison graph of your New, Existing and Uninstalled Users as shown.

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You can view the subscribe trends graph for the desired period by selecting the period from the option provided on the top right corner.