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5min

Overview

Email at Vizury Engage 360 is under the Channels tab. The two sections of Email are Overview and Reports.

Overview Section:

Overview section shows the overall engagements created for the Email Channel as shown:

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All the engagements created are shown with the details listed below:

Engagement name: Shows the name of the engagement created.

Segment: Shows the segment for which the engagement was created.

Created On: Shows the date on which the engagement was created.

Preview: Shows the preview of the engagement created.

Platform: Shows the platform(Web/App) for which the journey is created.

Status: Shows if the engagement created is active or inactive.

A/B testing: Shows in the A/B testing is done for this engagement or not. ????????

Is Batman: Batman indicates the limitation on number of Emails. Is batman shows if this limitation is active(applied) or inactive(not applied).

Clone: This gives an option to clone your engagement. ???????????

You can search the engagements created by typing the name of the engagement in the option Search Engagement as shown.

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Report Section:



Reports section shows the performance of the engagements created for Email Channel as shown:



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The engagement report is shown with the details listed below:

Engagement Name: Shows the name of the engagement created.

The performance of the engagements are tracked via certain metrices such as:

Notifications Sent: Shows the number of notifications sent to the user.

Clicks: Shows the number of clicks for the engagement.

CTR: Shows the click through ratio.

Conversions: Shows the number of conversions.

CVR: Shows the conversion ratio.

Trend: Shows the trend of performance metrices.



Reports of the engagements created are listed under 4 different sections namely All, Live, Top engagements and Inactive.



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All: Lists all the engagements created.

Live: Lists all the engagements which are live and active.

Top engagements: Lists all the engagements with top engagement performances.

Inactive: Lists all the engagements which are inactive.



Viewing a report:

The Select Engagement option allows you to select a particular engagement and the Select Segments option allows you to select a particular segment for which the engagement is designed for.

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The Select Period option allows you to select the period for which the performance is to be tracked.



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Once the required options are selected, the report is shown.

Updated 03 Mar 2023
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TABLE OF CONTENTS
Overview Section:
Report Section: